The A-Z of Energy Terms Explained

Every industry has its own jargon. The energy sector is no different but that can make it difficult for everyday consumers to fully understand things like their bills, discounts, incentives or where to turn for help. For those times when you look at your energy bill and wonder, “What does that mean?!” we’ve put together […]

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Big Energy Saving Week 2019

Big Energy Saving Week runs from 21st to 27th January this year. The week focuses on raising public awareness of how to save money on energy costs by switching energy supplier or tariff, accessing discounts or grants, and making homes more energy efficient. Citizens Advice runs Big Energy Saving Week in collaboration with the Department […]

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Winterising Your Home

Frozen and burst pipes are not something anyone wants to experience, especially when you need your heating and hot water to be working. Why do water pipes burst in cold weather? When water freezes, it expands and that pressure can rupture pipes. So what can you do to prevent them freezing in the first instance? […]

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Big Energy Saving Network 2018-19

This year we are helping to deliver Big Energy Saving Network (BESN) sessions and advice to frontline workers and consumers, between October 2018 and March 2019. These are free sessions for community groups and for frontline workers and volunteers supporting Southampton or Hampshire residents who have concerns about their energy bills. These sessions will: • […]

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Energy Company Obligation (ECO)

Hot water controls

You may be eligible for free or subsidised energy efficiency improvements if you meet certain eligibility criteria. Support may be available to owner-occupiers, private tenants and in some cases social housing tenants. Eligibility criteria The eligibility criteria for ECO are based on your financial situation. For a list of the means-tested benefits, disability benefits and […]

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Energy Best Deal training 2018

The Environment Centre (tEC) is helping to deliver ‘Energy Best Deal’ sessions from January to March 2018. These are free sessions for community groups and for frontline workers and volunteers supporting Southampton residents who have concerns about their energy bills. These sessions will: Make people aware of the savings that can be made by switching […]

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