Today we had the winter launch for our Southampton Healthy Homes service, in partnership with Southampton City Council. Organisations from across the city attended to find out more about the project, including our Advice in Southampton partners: Citizens Advice Southampton, No Limits, Age UK Southampton, CLEAR, EU Welcome and Rose Road Association.
Councillor Satvir Kaur and Dr Debbie Chase, from Public Health, kindly opened the event speaking about the impact of living in a cold home and the importance of keeping warm and well. During the breakout session we had very useful discussions on engaging with local communities, supporting vulnerable clients and overcoming barriers to accessing services. The feedback from these sessions will help us ensure we are best meeting the needs of our clients and local residents.
Southampton Healthy Homes provides information, advice and guidance to residents on how to keep warm and well at home. This includes switching tariffs, help to apply for the Warm Home Discount or deal with fuel debt, benefit checks, support to apply for insulation or heating improvements grants and free draught proofing materials. In addition temporary heating will be available to households where their heating has failed.
You can access the project via a free phone advice line, dedicated email account or find us at community events across the city. More in-depth support will be available through home visits and office appointments. If you would like us to give a talk to your community group, train your staff and volunteers or send copies of our promotional materials, please let us know.